Nope! You can checkout as a guest. But if you love convenience (who doesn’t?), creating an account lets you track orders and save your details for a faster shopping experience.

We’ve got you covered! We accept all major credit/debit cards, UPI, net banking, and popular digital wallets for a smooth checkout experience.

Absolutely! Whether it’s for a special event or just stocking up, we’d love to help. Drop us an email at support@thesimplicist.com for bulk pricing and details.

Oops, entered the wrong address? Unfortunately, the shipping address cannot be changed once the order is placed. But don’t worry—you can cancel the order if it hasn’t been processed yet and simply place a new one. We’ll get it to you as soon as possible!

Sometimes emails like to play hide and seek! Check your spam/junk folder first. If it’s still missing, ping us at support@thesimplicist.com, and we’ll resend it.

We’re so sorry about that! We always aim for perfection, but if there’s an issue, email us at care@thesimplicist.com with your order details and clear photos within 48 hours, and we’ll make it right.

Tech glitches are the worst! Try clearing your browser cache or switching to chrome. If the problem persists, contact us at care@thesimplicist.com, and we’ll sort it out.

We love your excitement! Orders usually ship within 24-48 hours, and you’ll get a tracking link via email and SMS once it’s on the way. Keep an eye on your inbox!

No problem! If your order hasn’t been shipped yet, it can be canceled. Please check our Cancellation Policy for more details.

We totally get it! Unfortunately, we can’t edit an order once it’s placed, but you can quickly place a new order for that must-have item.

Oops! Once an order is canceled, we can’t undo it. But don’t worry—you can simply place a new order, and we’ll get it to you as soon as possible.

Sometimes tracking takes 24-48 hours to refresh. If it’s still not updating after that, reach out to us at care@thesimplicist.com, and we’ll check with the courier.

Once your order ships, you’ll receive a tracking link via email and SMS. Click the link to see real-time updates.

Once shipped, orders usually arrive within 3-7 business days, depending on your location. We’ll send you a tracking link so you can keep an eye on it!

We currently ship across India! Stay tuned as we expand to more locations.

Sometimes tracking takes 24-48 hours to refresh. If it’s still not updating after that, reach out to us at care@thesimplicist.com, and we’ll check with the courier.

Great question! Check out our product descriptions for detailed benefits, or feel free to reach out for recommendations.

Yes! Our products are designed to be gentle, but we always recommend doing a patch test first.

Yes! We love animals and never test our products on them.

Absolutely! We believe in skincare that’s as safe as it is effective. Our products are carefully formulated without harmful chemicals.

Refunds are processed within 5-7 business days after we approve your return.

We’re so sorry! Send us a photo within 48 hours of delivery, and we’ll arrange a replacement for you.

Not yet, but we’re working on it! Stay tuned.

We’re always open to collaborations! Drop us an email at support@thesimplicist.com with your details.

Not at the moment—we’re exclusively online. But who knows? Maybe someday!